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Refunds Policy

  • ALL PRE-PAID FARES AND ONLINE BOOKINGS ARE NON-REFUNDABLE
  • In the event of a cancellation, Airport Bus Dandenong offers a credit note for a period of up to 12 months. To be issued a credit note, cancellation must be made 48 hours prior to travel, otherwise the service shall be deemed to be completed and no credit note will be issued.
  • Should Airport Bus Dandenong meet its obligations in running services, paid or unpaid ticketed passengers who are unable to meet a scheduled service caused by influences outside the carriers control shall be deemed to be completed by the carrier, and as such, no refund reimbursement whatsoever will be applicable.

If you would like more information about our Refunds Policy, please the office on (03) 9782 6766 or email bookings@airportbusdandenong.com.au